About Me
Hi there, it’s nice to meet you!
I’m Matt, a UI/UX Designer & Frontend Programmer from Parker, Colorado. I have 15+ years experience with web design and development. I am a certified Scrum Master and currently working to receive a Google UX Design certificate.
When I’m not working, you can find me at my local record store, photographing wildlife and posting them to iNaturalist, listening to music, watching the World Rally Championships, riding my bike, or hanging out with my family.
My Experience
UI/UX Designer & Scrum Master
Wireframed, prototyped, and liaised with development teams to bring new features and enhancements to market for a UCaaS product. Led a diverse and dispersed team to adopt agile software development practices as a certified Scrum Master, resulting in predictable delivery of solutions and business value.
• Identified requirements for proposed programs and enhancements to create design specifications, accurately develop, test, and implement codes based on specifications while adhering to established deadlines, policies, and procedures.
• Created customer journey maps and user flows to identify pain points and opportunities in the customer experience to drive design and development decisions for an online conferencing solution.
• Facilitated and presented in Agile ceremonies such as Daily Stand-Up, Scrum of Scrums, Iteration and System Demos, and Program Increment Planning. Communicated and worked closely with stakeholders and a diverse team of designers, developers, and product owners to predictably bring value to the business.
• Documented processes and provided training and mentorship to junior team members to ensure the group’s success and deliver exceptional results to our customers.
• Continuation of Programmer Analyst (Frontend Developer) duties listed below.
Frontend Developer
Created and maintained 600+ resource websites, event registration sites, and web forms for internal audiences and a large external customer base of Fortune 500 companies.
• Administered and curated both content and code for multiple data-driven and multilingual email templates for North American customers while serving as a resource for colleagues in Europe and Asia.
• Automated manual tasks and improved processes/workflows, increasing efficiency and customer satisfaction.
• Enhanced the functionality of customer-facing websites through scripting, including integrating Salesforce Live Chat solutions.
• Analyzed web code for compatibility issues and constructed solutions to ensure consistent, responsive experiences across browsers and devices.
• Collaborated with departments such as marketing, product and project management, sales, engineering, and customer/event services to gather job requirements, identify risks, and overcome obstacles.
• Continuation of duties from the Programmer Analyst (Multimedia Specialist) role.
Multimedia Specialist
Edited and updated customer-facing website content including text, images, and styling/branding. Optimized audio/video clips for high-profile online events.
• Prioritized workload based on urgency, Service Level Agreements, and deadlines while communicating task/project status via CRM solutions such as Salesforce, TestTrack Pro, and ServiceNow.
• Branded account management portals, streaming media players, and HTML / RTF / Text emails.
• Captured, encoded, and edited multimedia clips for streaming delivery or archival purposes with less than 24-hour turnaround time.